Lowongan Kerja IT Technical Support Officer Location: Jakarta

Lowongan Kerja IT GLOBAL ASSISTANCE & HEALTH CARE, PT

Lowongan IT Technical Support Officer


General tasks :
Ensuring the smooth running of computer & phone systems
Providing first line support to all systems users providing support, including procedural documentation
Actively participating in the safety / technical emergency procedures implementation
Conducting electrical safety checks on computer and phone equipment
Testing and evaluating new technology upon request
Prioritizing and managing many ongoing tasks at one time
Responding within agreed time limits to call-outs
Rapidly establishing a good working relationship with users, providers and other technical business partners.


Computers System :
Maintaining the availability of all computer systems and networks at optimum levels
Installing and configuring computer hardware operating systems and applications
Designing / following diagrams and written instructions to repair a fault or set up a system
Diagnosing hardware/software faults and solving technical and applications problems
Replacing parts as required or coordinating the replacement by / with providers
Setting up new users’ accounts and profiles and dealing with password issues
Developing or supervising the corporate website creation
Developing various small applications

Phone System :
Maintaining the availability of our phone system
Replacing parts as required or coordinating the replacement by / with providers
Desirable skills include a strong knowledge in Linux, call center software, SQL server and a good knowledge of Microsoft network as well
You must have a fundamental level of IT knowledge including PC’s (and their components) and in phone system (IP phones, IP-PBX, ISDN line)

Requirements :
Education :
University Graduate (minimum S1 in IT disciplines is a must)

Experience :
Experience of working in a similar role is an strong advantage

Language :
Perfect Bahasa Indonesia, in both spoken and written.
Fluent English is required

Other :
Male
Ready for a challenging job
Excellent interpersonal and communication skill
Flexible personality, high sense of responsibilities
Fast learner with good technical, analytical and problem solving skills
Positive and outgoing attitudes

Should you interest in those positions, please send your application including resume and contact number (not more than 200KB) to :

hrd@global-assistance.net

All applications will be treated strictly confidential and only short-listed candidates will be notified for interview.
Catatan : Surat lamaran dikirimkan langsung ke alamat kantor atau email perusahaan.


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